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Civil Subpoena Policy

  1. Webionic.com's Privacy Policy prohibits the release of Subscriber or account information except in limited circumstances, including with express permission from the Subscriber, as and when required or permitted by law, to conform to the edicts of the law, or to comply with legal process properly served on Webionic.com or one of its affiliates.

  2. If you seek the identity or account information of a Webionic.com Subscriber in connection with a civil legal matter, you must fax, mail, or serve Webionic.com with a valid subpoena.

  3. Submission of Subpoenas

    Webionic.com is located in Spotsylvania, Virginia and all civil subpoenas should be served at that location or sent via USPS certified mail to:

    Webionic.com
    ATTN: Legal Counsel
    10807 Crestwood Drive
    Spotsylvania, VA 22553-1604

    E-mail: legal@webionic.com

    IMPORTANT NOTE: IN THE EVENT YOU SEND US A NOTICE OF ANY KIND VIA EMAIL AND DO NOT RECEIVE A RESPONSE FROM US, PLEASE SEND A DUPLICATE COPY CERTIFIED MAIL VIA UNITED STATES POSTAL SERVICE.  DUE TO THE VAGARIES OF THE INTERNET, AND EMAIL COMMUNICATION IN PARTICULAR, INCLUDING WITHOUT LIMITATION THE BURDENS OF SPAM AND THE OCCASIONAL, UNINTENDED EFFECTS OF SPAM FILTERS, SENDING AN ALTERNATE FORM OF NOTICE (VIA PAPER AND/OR FAX), WILL HELP ASSURE THAT YOUR NOTICE WILL BE RECEIVED BY US AND ACTED UPON PUNCTUALLY.

    Upon the receipt of a validly issued civil subpoena, Webionic.com will promptly notify the User whose information is sought via e-mail or certifies U.S. mail.  If the circumstances do not amount to an emergency, Webionic.com will not immediately produce the User's information sought by the subpoena and will provide the User an opportunity to move to quash the subpoena in court.

  4. Fees for Subpoena Compliance

    Webionic.com will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance.  Payment must be made within thirty (30) days from the date of receipt of the Webionic.com invoice.  Checks should be made out to "Webionic.com".

    Webionic.com's subpoena compliance costs are as follows:

    •Research - $75.00/hour
    •Federal Express - Cost as Billed
    •Copies - $.50/page
    •Compact Discs - $10.00/per CD

    Any applicable taxes will be charged in addition to the above fees.

  5. Policies Regarding E-mail

    Webionic.com will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. § 2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances.  Webionic.com's e-mail servers do not retain deleted or sent e-mail.  However, deleted e-mail may be recoverable from back-up servers for a limited time.

    Webionic.com reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Webionic.com e-mail address is related to the pending litigation and the underlying subpoena.

Webionic.com confirms this file current as of 1 January 2015.

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Civil Subpoena Policy
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